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It was discovered that you can't assign the ownerID of a person Examination record with a queue.   

 

Is there a particular reason for this?   

 

Or is there a setting that is missing to manually share the Person Examination record with the queue.   

 

Through automation the Person Examination can be shared with the queue but not manually out of the box.  

2 answers
  1. Jan 23, 6:54 PM

    @shefali tanwar I feel like if you offer through automation you should offer it manually.  There are exceptions with the business process at times so having that option is important.

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