I recently updated my device to iOS18 and since then, my iOS Quip app has stopped showing the editing toolbar that normally appears above the keyboard.
Is this a known regression? How could I report this to the developers? As you might imagine, the app is not very functional when I cannot access necessary utilities like indenting, H1/H2, @ mentions, etc.
Details:
- Quip app version: iOS v8.65.0, fully updated
- Device: iPhone 12 Pro
- Device operating system: iOS 18.2, fully updated
Customer impact:
When editing a document in the app, I am missing the toolbar that lets me control important formatting options such as: indent, set style (e.g. H1 or H2 headings), @ mention, etc.
Repo steps:
1. Create a quip document
2. Navigate to that document in Quip's iOS app (I don't have another iPhone so cannot isolate if the device and/or OS is unique to the problem)
3. Tap to place cursor anywhere
4. Keyboard opens to begin typing
Expected: a menu formerly appeared above native keyboard, showing options to indent, change heading type, etc (see screenshot)
Actual: the menu is missing above the keyboard (see screenshot)
5. Dismiss keyboard and repeat steps 2-4 if it does not reproduce initially. The issue reproduces in both landscape & portrait mode.
Note: I have observed the menu appears exactly once (the very first time the keyboard opens), but then goes missing/absent for all subsequent editing, until the app is force quit again.
