Hello,
I added a Required Product Option to an existing Bundle. Now on all new deals, the Option is required and users cannot deselect it (expected behavior); however, on Renewals or Amendments to the Bundle from before the Option was available, the Option is greyed out and not selected. Since it is greyed out, users have no way to select it.
What is the best way to keep this required but allow it to be selected on Renewals/Amendments? Do I need to create a Product Rule to select it in these scenarios?
Thanks,
1 answer
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