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GroupsEnhanced Chat (Messaging In-App/Web)Javeria Chaudhry's Question
Javeria Chaudhry (.) asked in Enhanced Chat (Messaging In-App/Web)
Jun 19, 2024, 6:25 AM

Does MIAW offer conferencing, i.e. including other agents with right skills in an active session?

We use conferencing in live chat and I'm wondering if this feature is available for MIAW?

#conference

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