We are running into an issue when a portal user submits an application built on the discovery framework where an assessment is not being created with their answers. We have reviewed documentation related to making sure portal users have the correct permissions but we are still not able to get this to work. Many of the documentation we have reviewed refers to public sector cloud or health cloud so we are wondering if this feature has been fully setup for NPC?
Hello @Yomi Sonubi,
you're facing challenges with the Omnistudio Discovery Framework in the Nonprofit Cloud. If portal users are submitting applications but no assessments are being created, double-check the following:
ensure that the users have the correct permissions to create assessments, including access to necessary objects and fields. Also, verify that the setup in your Nonprofit Cloud environment matches the requirements outlined in the documentation. Since some documents may focus on Public Sector or Health Cloud, it's important to confirm that the Discovery Framework is fully configured for Nonprofit Cloud. If issues persist, consider reaching out to Salesforce support for tailored assistance.
Regards
Sunny Patwa
