Hi,
I have a Squarespace domain which is connected to Google Workspace for the email address, e.g. mydomain.com, email address me@mydomain.com. I want to be able to send emails from salesforce with the from address being me@mydomain.com and do what I need to in order to prevent those emails from ending up in spam. I added the Salesforce SPF record to Squarespace (v=spf1 mx include:_spf.salesforce.com ~all), created the DKIM keys and added the CNAMES to Squarespace, but can't seem to activate the keys in Salesforce (Activate button is dark). I must be doing something wrong. I admit to not fully understanding the concepts even after reading the documentation in all three products (Squarespace, Salesforce, Google). Any help on this is much appreciated.
Thanks.
Lew
I just went through this process and using your example, you'll want to put this in the Name field: key1._domainkey
And this in the Data field:
key1.abcdef.custdkim.salesforce.comI created a separate custom record in Squarespace for the Alternate CNAME Record in Salesforce.
As soon as I entered that data, the 'activate' button became clickable in Salesforce.
