Handing Off Salesforce Projects from Business to DevOps: The focus of any change project – whether tactical or strategic – should be adoption. This requires tight collaboration between the business users – who understand what they need – and the development team – who are able to deliver it.

The critical handover document is the user story. Too often, there is not enough rigorous business analysis to ensure that the user story is accurate and complete. Effort spent at this phase saves 10x or 100x in rework downstream.

https://elements.cloud/blog/handing-off-salesforce-projects-from-business-to-devops/