Hi,
I received a ticket where the user wanted to log an email. However, the AddIn does not respond to a click on "Edit" in the "Log Email" section. I have tried the following things so far:
- Logout on the AddIn
- Using the new Outlook
- Using OWA
- Delete cookies and all website data (F12)
- Deleting the user in the Salesforce settings
The problem is that I can't reproduce this as it works for me. For those who use it the least (like admins) it always works the best :D
I hope you can help me solve the problem.
Thank you
2 answers
I tried to avoid that because it's hard for them to troubleshoot too
