A COE is not just a support structure; it’s a strategic partner in the successful implementation and ongoing management of Salesforce in Higher Education. By establishing clear governance, ensuring robust security, fostering innovation, and facilitating change management, a COE helps HigherEd institutions fully exploit the capabilities of Salesforce. This, in turn, leads to enhanced efficiency, better stakeholder engagement, and a more dynamic and responsive educational environment.

https://elements.cloud/blog/how-a-center-of-excellence-supports-salesforce-implementation-in-higher-education/