I'm trying to complete a challenge to Log A Call but I am still getting this error: We couldn’t find a logged call in Claire’s account with the correct record details. Make sure that the Subject, Related To, and Regarding fields are correct.
I tried into Set Up -> Profiles -> System Administrator > Object Settings > both Events & Tasks > Master- is set as Assigned Record Type.
Then, I checked the history in the 'log a call' tab, and there's only one Call Task in the list.
I'd really appreciate if you could help me finish this module.
Hi @Yasuho Yasuhara ,
I was having the same issue...I went into Set Up -> Profiles -> System Administrator (since that is what our User is set up as within the Dev Org) -> Object Settings -> Events & Tasks -> Make sure -Master- is set as Assigned Record Type. It defaulted as Advisor/Client Associate Task and that is why we're not seeing it within the Person Account.
I was able to have my challenge validated once I filled the fields: Name and Related to in both tasks.
https://trailhead.salesforce.com/trailblazer-community/feed/0D54V000077jRy9SAE
