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jeffrey martin asked in #Flow
Mar 18, 2016, 12:22 AM

Process not firing upon record (account) creation

I have a very simple New Account process firing a New Account Flow everytime a new record is created. Problem is, when a new account is created, the account process (and thus flow) is not firing. Ive tried recreating the entire flow and process.  Oddly, we have another process that fires on account created or changed, and that is working.  (We tried disabling that process to ensure it wasnt interfering, no luck).  Now we did have an apex trigger that fired a new account flow that had sobjects and collection variables, but we are not using it anymore and so it is disabled. It appears that after we disabled that apex trigger, now the new account process is not firing anymore.
2 answers
  1. Rajiv Penagonda Sreenivasa Rangachar (Genpact)
    Mar 18, 2016, 12:42 PM
    Jeffrey, can you confirm if you have selected this option within your process? If you have, then it looks like a salesforce bug. Enabling/Disabling trigger should not impact Process, unless the Process is being triggered from within the trigger.

    Jeffrey, can you confirm if you have selected this option within your process? If you have, then it looks like a salesforce bug.
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