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Topics#Salesforce DeveloperGiacomo Iuzzolino's Question
Giacomo Iuzzolino (Salesforce.com) asked in #Salesforce Developer
Feb 18, 2019, 3:20 PM

Make visible post in Chatter for a guest user

Hello everyone,

is it possible to enable the guest user profile to read only in the public community area a chatter or feed post made by a specific community user (E.g. community manager) in Chatter?

 
2 answers
  1. Giacomo Iuzzolino (Salesforce.com)
    Feb 18, 2019, 5:34 PM

    Thanks Raj,

    the Sfdc notes is very good, however, it not clarify my doubts on the Chatter and Feed part related to the post Guest User visibility. What I'm trying to clarify is if it's possible out-of-box for a community manger/admin make a post as memebr user and enable the guest user to see it. 

    Below 2 views of a Customer Service Community I'm testing:

    • Admin view with the Feed Publisher and Feed component enable in a "Top Article" page with Knowledge article exposed to a guest user:
    Thanks Raj,the Sfdc notes is very good, however, it not clarify my doubts on the Chatter and Feed part related to the post Guest User visibility.
    • Guest user view of the same page:
    guest user viewIn the Guest User view I'm not able to see a Post made by a Salesforce Admin with access to the Community, even if I have assigned the permissions to the guest user profile suggested into the help documentation:

    So I would like to understand if it's possible out-of-box or not.

    There is some issues also with the Tile Menù, but I have a beta in my DEv org so, it will not be a problem in the future.

    Best Regards and Thanks again,

    Giacomo

     
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