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Topics#VisualforceAjay Kumar Chaudhary's Question
Ajay Kumar Chaudhary (mdlive.com) asked in #Visualforce
Jan 7, 2018, 5:16 PM

Bad Message 431 reason: Request Header Fields Too Large and also

we are getting error . when i open https://dev6-mdlive.cs91.force.com/BrokerPortal/ then we getting error  Bad Message 431

reason: Request Header Fields Too Large and also

An internal server error has occurred

An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com!

Error ID: 1248621760-22363 (792711711)

please give me solution

username :sonuiec@gmail.com

 
4 answers
  1. Nagendra Babu Pilli (Salesforce)
    Jan 8, 2018, 6:02 AM
    Hi Ajay,

    Sorry for this issue you are encountering.

    This type of error indicates that an error has occurred that hasn't been trapped by the platform - a low-level java exception for example.

     

    If you need to move quicker than, start removing functionality from the component to isolate where the problem occurs and see if there are any other mechanisms you can use.

    If the problem continues may I suggest you please clear all the cookies and cache and log out of all accounts and log in once again which should resolve the issue.

    Still, if the problem persists give a try by attempting the same in a different browser which should do the trick.

    Also, I would suggest you raise a support case with Salesforce support team which might help.

    You may reach Salesforce support at the below email address.

    Hope this helps.

    Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

    Thanks,

    Nagendra
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