Can anyone explain why we have this issue open: https://trailblazer.salesforce.com/issues_view?title=performance-degradation-message-queue-processing-on-multiple-sandbox-instances&Id=a1p4V00000212Ja
However, there is nothing about this reflected in the Trust Status site?
https://status.salesforce.com/instances/CS94
Unfortunately, I have been unable to get an important deployment done for two days now because of this. Is looking at the status page not the correct place to check to see if there is a known degradation?
@Andrew Russo, we did post this issue to Trust as a General Message: https://status.salesforce.com/generalmessages/964.
When issues are related to a bug -- as it was in this case -- we use our Known Issue process to help customers track progress. We use the General Message to provide as many details as we can and then provide a link to the Known Issue article, which customers can then track to get updates. We also used the General Message to indicate when the RCA for this issue was available.
Customers can subscribe to General Messages by clicking on the megaphone icon in the top right corner of the Trust Status home page and then clicking on the Subscribe to Notifications button at the top right corner of the main General Message page. NOTE: Subscribing to Trust Notifications does NOT result in a subscription to General Messages; customers must subscribe to General Messages via the above process.
