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Is anyone else experiencing issues using the Sync From HTML button in the Pardot App inside of Salesforce? Since the latest update to Google Chrome yesterday (7/22/21) the button to sync content from an HTML email to the text version does not work for our users.  The buttons works as expected when logged in to pi.pardot.com but not through the version within Salesforce.

 

Typically you click the "Sync from HTML" button, an alert appears "Pi.pardot.com says: Are you sure you want to overwrite the text version..." Then you click yes and the content syncs over.

 

My best guess is that it relates to this change from Chrome blocking cross origin iframe alerts: https://chromestatus.com/feature/5148698084376576

 

  #Pardot Email #Google Chrome #Pardot Lightning App

4 answers
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    Jul 23, 2021, 10:30 PM

    Hello,

     

    It sounds like you are having this known issue as described here;

     

    https://trailblazer.salesforce.com/issues_view?id=a1p4V000001o5jPQAQ&title=various-actions-in-pardot-lightning-app-blocked-in-chrome-version-92-0-4515-107

     

    I would suggest selecting "This Issue Affects me" to alert Salesforce that this is also impacting you which should help boost the priority of a fix and also subscribe you to updates.

     

    Thanks, Tom

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