I am looking for the best way to capture multiple programs of interest from a contact. Right now we have a web form for each program that a contact could fill out. What I'm wondering is if there is a way to append a new program of interest to an existing contact record? So maybe it comes in as a lead and based on the match of an email address it converts to the matching contact record and somehow makes an update/alert on the contact record of a new program of interest? We would prefer a process that is mostly automated.
Does anyone have experience with this or something similar?
@Sector: Higher Education
@Amplify
@System Administrators
What I meant by my last question- say the student fills out 3 forms and decides they aren't interested in 2 of the programs a month or two down the road. Do you delete those leads? Or keep them for future marketing?
Thank you for all of your insights- this is extremely helpful!!
