I have set up an account with Cicero for address verification. When trying a small batch of contacts, and importing them into my org, I saw no evidence that my contacts went through address verification. This was confirmed when I logged into my Cicero account, and hadn't used any credits yet. When I reached out to Cicero, they said with Salesforce, it doesn't work to use Cicero for batch imports. Is this right? The problem is I am planning to use batch imports for hundreds of contacts.
What should I do? Do I need to use a different address verification system?
Hi @Sarah Thomas , one idea would be to have your mail house run your CSV through address standardization/NCOA before your import, or you could use a third-party service such as Melissa Data.
