I am getting this error message in Mail and have no idea why this mail is coming to me related to which object.
Can anybody guide me what this error means and how i can resolve this??
Here is the Mail---
Error element myRule_1_A1 (FlowRecordUpdate).
The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Please Update the field.. You can look up ExceptionCode values in the SOAP API Developer Guide.
Flow Details
Flow API Name: Update_Record_for_Account
Type: Record Change Process
Version: 2
Status: Active
Org: MoEngage (00D28000001QUAV)
Flow Interview Details
Interview Label: Update_Record_for_Account-2_InterviewLabel
Current User: Divya Jagwani (0050I000009I6NO)
Start time: 9/16/2019 10:36 AM
Duration: 0 seconds
How the Interview Started
Divya Jagwani (0050I000009I6NO) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = Opportunity (0060I00000dyCjSQAU)
myVariable_current = Opportunity (0060I00000dyCjSQAU)
DECISION: myDecision
Outcome executed: myRule_1
Outcome conditions:
{!formula_myRule_1} (true) Equals true
UPDATE RECORDS: myRule_1_A1
Find all Account records where:
Id Equals {!myVariable_current.AccountId} (0010I00002HT0LAQA1)
Update the records’ field values.
Agreement_Effective_Date__c = {!myVariable_current.Agreement_Start_Date__c} (September 17, 2019)
Agreement_Renewal_date__c = {!myVariable_current.Agreement_Renewal_Date__c} (null)
City__c = {!myVariable_current.City__c} (null)
Lock_in_Expiry_Date__c = {!myVariable_current.Lock_in_Expiry_Date__c} (null)
Lock_in_Period__c = {!myVariable_current.Lock_in_Period__c} (null)
Result
Failed to update records that meet the filter criteria.
Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Please Update the field.. You can look up ExceptionCode values in the SOAP API Developer Guide.
Thanks and Regards
Indranee Shyam
16 answers
Probably the flow tried to update the opportunity (0060I00000dyCjSQAU) with Stage "Live Won" setting Agreement Renewal Date to null.
From this piece of log you see field value during the update
...
Agreement_Renewal_date__c = {!myVariable_current.Agreement_Renewal_Date__c} (null)
...
