FavoritePreeti Chheda (FEfundinfo) asked in #Customer ServiceDec 9, 2019, 8:24 AMHi, How do i change the fields appearing in this "New case" tab of a case under "Feed"?8 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerEmma Pollitt (Employment Hero)Dec 9, 2019, 11:19 AMHi Preeti, to change the field go to Setup>Home>Global Actions. Then click Layout next to New Case. You can edit the fields here.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerEmma Pollitt (Employment Hero)Dec 9, 2019, 11:19 AMHi Preeti, to change the field go to Setup>Home>Global Actions. Then click Layout next to New Case. You can edit the fields here.
