Skip to main content
Topics#Customer ServiceDeepchander Minj's Question
Deepchander Minj (Teqfocus) asked in #Customer Service
Sep 28, 2020, 7:11 AM

Upgrade Pardot to HML

Hi,

 

I am looking forward to upgrade my Pardot org to HML, but the upgrade banner for HML is not showing anywhere on the Dashboard.

 

Not able to find out why the upgrade banner is not showing.

 

Please advice.

 

Thank you all
4 answers
  1. Rolus Tech (Rolustech)
    May 4, 1:03 PM

    Hi @Deepchander Minj,  

    This query is related to Pardot, and while my primary expertise is in SFMC, based on standard guidance:

    • The org may already be upgraded to HML, in which case the banner will no longer appear (you can verify using {{Recipient.FirstName}} in templates).
    • Alternatively, the banner may only be visible to users with admin permissions.

    If neither applies, it’s best to raise a case with Salesforce Support to confirm your org’s status. 

Write an answer...
0/9000