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Topics#CollaborationMichael M's Question
Michael M (Customer) asked in #Collaboration
Jul 16, 2020, 4:57 PM

Remove ".invalid" from Sandbox user's email

When we refereshed our sandbox, most of the users email addresses were appended with ".invalid". I need to remove that for some of the users, however whenever i try to edit the user and save, it returns again with the ".invalid." How can I update the sandbox user emails? 
13 answers
  1. Manasa Udupi (Salesforce)
    Jul 16, 2020, 5:23 PM
    Hi Mike,

     

    One way is to click on Edit, change the email address to remove invalid and check 'Generate new password and notify user immediately' option on the user record and then Save.

     

    This option lets you change the Email address instantly, but the users will have to reset their password using the link that is sent out to them which you can't avoid
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