FavoriteLynn Molina (ProSoft Technology) asked in #EmailApr 25, 2018, 3:25 PMNew Text Field at "Change Case Owner" for Email NotificationHow can I add a Text field (for comments) on the Case detail screen popup after you select the option to change the owner of a case and include it with the email that is sent after you select the "Send Notification Email" checkbox? 4 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Lynn Molina (ProSoft Technology)Apr 25, 2018, 4:55 PMThank you SO much Pattie! I was thinking this might be tricky - because of that standard linking. I'll give this a try!Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Lynn Molina (ProSoft Technology)Apr 25, 2018, 4:55 PMThank you SO much Pattie! I was thinking this might be tricky - because of that standard linking. I'll give this a try!
