FavoriteJarel Sanders (Riskonnect) asked in #Customer ServiceMay 6, 2020, 1:58 PMAutomatic email sent to my email for cases older than 3 days.Within SalesForce, how can I set up a email alert to be sent to my email for cases I own that are older than 3 days? ( I hope that made sense)1 answerSortSort by DateSort by Most HelpfulSort by DateAndrew Russo (BACA Systems)May 6, 2020, 2:02 PMcheckout this answer that uses workflows to achieve your request https://success.salesforce.com/answers?id=90630000000h0kNAAQAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Andrew Russo (BACA Systems)May 6, 2020, 2:02 PMcheckout this answer that uses workflows to achieve your request https://success.salesforce.com/answers?id=90630000000h0kNAAQ