2 answers
Hi, I think you can also try workativ’s chatbot integration with Service Cloud and 70+ apps and pre-built workflows like create ticket, update ticket and more. Workativ is a conversational ai and workflow automation platform that helps you build chatbot, connect with Salesforce and 70+ other apps, use pre-built workflows like create ticket etc, deploy your bot on Slack or Teams easily in minutes. They provide free trial. Check here
