I'm seeing a strange issue where the following happens:
- Internal Salesforce user posts via Chatter to a record in Sales Cloud and @ mentions a co-worker
- Co-worker receives email notification that they have been @ mentioned in a record
- Co-worker clicks on URL in the email notification, which routes them through the Partner Community
- Co-worker doesn't have a partner license, therefore cannot access the record
Is this an issue with setup via email notifications, or is it specific to Partner Community set-up?
Any help would be appreciated!
Thanks,
Andy
1 answer
Hi Andy,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Sales Cloud group below to collaborate with the experts for best practice and advice.
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001sArCAI
Hope that helps.
Regards,
Jayson
