FavoriteTammy Summerson (Applied Systems) asked in #Customer ServiceMay 4, 2018, 2:17 PMCase Hierarchy ColumnsHow do I add or replace a column on the Case Hierarcy layout? 2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerNick Sauer (Varian, A Siemens Healthineers Company)May 4, 2018, 2:52 PMI think this fellow community member gave a good answer: https://success.salesforce.com/answers?id=9063A000000igagQAA I've just confirmed this works in my org as well. Show MoreAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerNick Sauer (Varian, A Siemens Healthineers Company)May 4, 2018, 2:52 PMI think this fellow community member gave a good answer: https://success.salesforce.com/answers?id=9063A000000igagQAA I've just confirmed this works in my org as well. Show More
