FavoriteTammy Summerson (Applied Systems) asked in #Customer ServiceFeb 24, 2020, 6:52 PMMerge casesHow did you get the Merge button to appear on the Case list view? It will not allow me to add a standard button. Thank you2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Marina Werner (Alicona Imaging GmbH)Mar 10, 2020, 3:44 PMThe button appears only if the user has delete and manage permissions on casesAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Marina Werner (Alicona Imaging GmbH)Mar 10, 2020, 3:44 PMThe button appears only if the user has delete and manage permissions on cases
