I am new here and seeking advice about BigCommerce integration with Salesforce. Currently, I am using Zapier to bring BigCommerce data into Salesforce but it's not very ideal.
Basically, I can create contacts when a new order is placed, but it seems can not create order line items (if there are more than one item in an order) in Salesforce.
Does anyone here have experience doing BigCommerce sync with Salesforce?
Thank you!
Toby
5 answers
Zapier is great for simple one-to-one object syncs, but it struggles with more complex structures like orders that contain multiple line items - it doesn’t natively handle the parent/child relationship in Salesforce. To get around that, you either need a custom integration that loops through the items or use an iPaaS tool that supports this natively. Skyvia (https://skyvia.com/data-integration/integrate-salesforce-bigcommerce), for example, has connectors for both BigCommerce and Salesforce and can create orders with related line items, contacts, and other objects in one flow. That way you don’t have to maintain custom code just to cover multi-item orders.