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Erin Ryan (FactSet) asked in #Collaboration
Sep 19, 2017, 7:08 PM

Priorvalue Contains WF Datestamp

I'm trying to build a WF rule that if the Lead Owner goes from Queue to User , stamp the date. I need a datestamp when the Lead is transferred to a User.

 

CONTAINS(TEXT(PRIORVALUE(Owner:Queue.QueueName)), 'Queue')

 

recieving:

 

Error: Function PRIORVALUE may not be used in this type of formula
5 answers
  1. Doug Burkhart (Centric Consulting)
    Sep 19, 2017, 7:16 PM
    ++Deepak

     

    User IDs start with 005 and Queues start with 00G.

     

    I would also consider adding a line to ensure the new Owner is a User:

    AND(
    LEFT(PRIORVALUE(OwnerId),3)='00G',
    LEFT(OwnerId,3)='005')

    Doug

     

     
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