FavoriteMonina SC (SmartChannel) asked in #Customer ServiceNov 5, 2015, 4:23 PMIs there a best practice document or use cases in using "Case Management" for B2C industry?Tried my own research but no luck! Any real life experience as an admin of Salesforce for B2C is highly appreciated!Thanks!2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Atul Gupta (CloudVandana Solutions)Nov 5, 2015, 4:27 PMMonina, Try asking this question in the "Collaboration" tabAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Atul Gupta (CloudVandana Solutions)Nov 5, 2015, 4:27 PMMonina, Try asking this question in the "Collaboration" tab
