FavoriteEmily Sheridan (Bluewolf an IBM Company) asked in #Data ManagementNov 27, 2017, 8:42 PMIs it possible to use the Snap-in Chat Component in the Napili template when on Salesforce Classic?The customer does not want to switch to lightning yet but still wants to implement live agent in their community. They do not want to download any additional apps. 1 answerSortSort by DateSort by Most HelpfulSort by DateJeff MayNov 28, 2017, 12:41 PMYes. The Snap can be added to the Community template. It doesn't matter what Salesforce UI is being used.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Jeff MayNov 28, 2017, 12:41 PMYes. The Snap can be added to the Community template. It doesn't matter what Salesforce UI is being used.
