Want to know how far back email messages are syncing into Salesforce at the first time a user inserts his email as acceptable email addresses?
In addition, does Outlook's PST mails sync also?
Thanks!
1 answer
Hi Maayan,
Please check the article below.
How Does Email to Salesforce Work?
https://help.salesforce.com/articleView?id=email_my_email_2_sfdc.htm&type=5
You might be referring to Lightning Sync when you say syncing email to salesforce.
https://help.salesforce.com/articleView?id=lightning_sync_admin_overview.htm&type=5
