FavoriteDonny Reblitz (Tech Data) asked in #Customer ServiceNov 15, 2016, 7:24 PMHelp Needed with Long Area Text FieldI have a requirement to display a long-area text field from the Account object on the Case object. A formula field cannot be created on the Case to show a long area text field so I'm curious to see how others have solved this. Thanks in advance!2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Tom Blamire (CME Group)Nov 16, 2016, 9:40 AMYou could use Process Builder to copy this everytime a case is createdAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Tom Blamire (CME Group)Nov 16, 2016, 9:40 AMYou could use Process Builder to copy this everytime a case is created
