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Topics#Sales And MarketingDave Goates's Question
Dave Goates asked in #Sales And Marketing
Aug 10, 2017, 4:12 PM

The Lead import failed due to an error. Please retry the import or contact Salesforce Support with the following error ID. Error ID: 290608735-11252 (1787568166)

How do I correct this error when trying to import a file into a campaign?
5 answers
  1. Lorenzo Alali (Talan)
    Sep 6, 2017, 8:17 AM
    Hi, Dave, Malik,

     

    You need to replace the "Lead Owner" from the name of the person to its SFDC ID.

     

    Here is an extract of https://help.salesforce.com/articleView?id=000248612

    ​

    1. Open your import file.
    2. Replace the names of Lead Owners with their corresponding Salesforce User ID.
    3. Save, then re-import your file.
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