FavoriteFRANCE MOREL asked in #Customer ServiceFeb 18, 2015, 6:41 PMHello! I do the address corrections and I want to know if we can close a case when it's in a pending or printed status1 answerSortSort by DateSort by Most HelpfulSort by DateJim Rae (Xede Consulting Group)Feb 18, 2015, 6:53 PMYou should be able to close a case from any status, depending on your business rules. Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Jim Rae (Xede Consulting Group)Feb 18, 2015, 6:53 PMYou should be able to close a case from any status, depending on your business rules.
