FavoriteAmber Gillis (K2M) asked in #Data ManagementNov 27, 2013, 5:39 PMCase status values not visibleI determined I can modify the security of pick list values in each object, but I can't find the Case Status. For some reason users cannot select the "Closed" status. What do I need to do to enable this picklist value?4 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerJeff MayNov 27, 2013, 9:08 PMUnder Support Settings, have you 'checked' the 'Show Closed Statuses in Case Status Field'?Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerJeff MayNov 27, 2013, 9:08 PMUnder Support Settings, have you 'checked' the 'Show Closed Statuses in Case Status Field'?
