FavoriteWissam Ibrahimi (Rail Europe - Voyages-sncf.com) asked in #Customer ServiceDec 21, 2016, 2:31 PM[Live Agen] How do i bold text when i am chatting with a customer ?During the chat i am a not able to bold some important information for the customer. Is there a way to do it ? Thanks, Wissam2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerStephen Noe (Salesforce)Dec 21, 2016, 2:34 PMUnfortunately there is not a way to format the text of a chat with Live Agent to my knowledge.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerStephen Noe (Salesforce)Dec 21, 2016, 2:34 PMUnfortunately there is not a way to format the text of a chat with Live Agent to my knowledge.
