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Topics#Data ManagementLiz Marshall's Question
Liz Marshall asked in #Data Management
Oct 9, 2017, 11:20 AM

Task picklist options have vanished

on the standard object called 'activities' there is a standard field called 'subject' which is a picklist field. We have added some custom options to the picklist. Half of them seem to have vanished over the weekend.  When I edit the picklist they are all listed, how do I make them visible again to users from the usual 'log a call' button?
4 answers
  1. Michael Villegas (Franklin Energy Services, LLC)
    Oct 9, 2017, 9:42 PM
    This is spooky! The same issue happened today with our org! I wonder if there's a bug or if Salesforce is making backend updates? However, I was able to "jiggle the handle" to return my missing subjects.

     

    Setup>Task Record Types>Record Type>Subject 

    :

    1. Edit
    2. Remove any values from the 'Selected Values' over to 'Available Values'
    3. Save 
    4. Re-add the removed values from 'Available Values' back to 'Selected Values'
    5. Save

     

    Hope this helps!
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