Favoritefarrukh haider asked in #Customer ServiceJan 27, 2017, 12:00 PMHow i can create a workflow for task object which is child object so that whenever task with some condition is created mail is automatically trigger to service request owner which is a parent object3 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Rāwiri Catindoy (Fonterra)Jan 27, 2017, 1:06 PMYou have to pull first the email address of your service request owner and put it in a custom email field of your task record so you can reference it in the task email alert.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Rāwiri Catindoy (Fonterra)Jan 27, 2017, 1:06 PMYou have to pull first the email address of your service request owner and put it in a custom email field of your task record so you can reference it in the task email alert.
