FavoriteJason Fudge (Year) asked in #CollaborationOct 19, 2017, 4:01 PMI have a user whose getting this message when attempting to send an EchoSign to a customer "Your Adobe Sign Use Is Inactive". I've checked his profile for the obvious...Adobe Sign is listed as a 'Managed Package' at it tells me it's active...?1 answerSortSort by DateSort by Most HelpfulSort by DateJeff MayOct 19, 2017, 4:25 PMCheck the Adobe Sign User in your Adobe Sign Account. That User has to be active to allow a Salesforce user to send the docs.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Jeff MayOct 19, 2017, 4:25 PMCheck the Adobe Sign User in your Adobe Sign Account. That User has to be active to allow a Salesforce user to send the docs.