Discount 31%+ (step 1)
Discount 41%+ (step 2)
Discount 56%+ (step 3)
Discount 71%+ (step 4)
When I preview and submit a quote with a 71% discount or higher it correctly lists all 4 steps with the appropriate approvers. The first approver is the Sales Rep's Manager (dynamic approver using the Approver Field field). When the first person approves it should email the second approver and so on. However, when the first person approves it automatically deletes the remaining Approval records and marks the entire Quote as Approved. Any idea why it's doing this? I've made the rules as simple as possible (only 1 condition).
11 answers
I might be late as this post is from 2018 , I resolved this by removing the effective date field value and effective start date value from approval rules records
