
We've had a request from our support manager to only allow people to close a case using the Close Case button and related Close Case page so I'm looking to stop people changing the Status using the dropdown on the main page.
Is it possible to differentiate between the two pages or is there another way of doing this?
Thanks,
Dave
3 answers
Hey David,
You could do this(right-click on the image and select 'Open image in new tab'):
Best Wishes,
Deepak