is it possible to create a report of cases being followed?or create a view of just these cases?
i was thinking I could create a rule where if the case is being followed a checkbox is automatically selected in the case record. possible? or is there an easier way?
4 answers
If you go to Chatter, in the Profile tab, there is a section on the right hand side called "Following" if you click on Show All, you can then drill down into the types of records that you follow.
