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Topics#Sales And MarketingHong Yik Lim's Question
Hong Yik Lim asked in #Sales And Marketing
Mar 28, 2013, 10:10 AM

Self Service Portal / Customer Portal self registration

Hi all, i would like to ask is there any Self registration for SSP like in Customer Portal? Trust that after Spring 12 new org no longer have SSP so does it mean Customer portal replaced SSP? And customer portal needs to purchase licesens right?

 

Trying to lean salesforce here :)

 

Thanks
4 answers
  1. Maulik Shah (CRMJetty)
    Jun 29, 6:32 AM

    Yes, SSP was retired after Spring '12 and Customer Portal replaced it. It does support self-registration — enable it under Setup → Customer Portal → Edit → Self-Registration Activated. You can map self-registered users to a default Role and Profile.

    And yes, licenses are required (Customer Portal Enterprise or Manager, depending on access needs). Salesforce later evolved this further into Experience Cloud, which offers even more flexible self-registration and branding options.

    If license costs are a concern, third-party portal solutions on AppExchange can be a cost-effective alternative with self-registration built in.

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