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Topics#Data ManagementStephen Remmert's Question
Stephen Remmert (Multimedia Games, Inc) asked in #Data Management
Apr 11, 2012, 9:33 PM

Microsoft Outlook distribution list

When in a case, we use the email option and are able to email to "anyone" other than a distribution list...anyone seen this?  is there a work around...
1 answer
  1. Sai T (Raleigh Developer Group)
    Sep 21, 9:23 PM

    Hi Stephen, could you provide a little more detail on the issue? For example, are you trying to enter the Outlook distribution list in the Case Email recipient field and Salesforce is rejecting it, or is the distribution list not appearing as an available recipient? 

     

    If you can share the exact error/message and how the distribution list is configured in Outlook, it would help identify the appropriate workaround. 

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