Hi All, Salesforce Survey Link for | Salesforce Trailblazer Community

Jan 27, 2021, 3:44 PM

Hi All,

Salesforce Survey Link for Guest Users is not working with Spring 21 (Preview). I get the error - "This page has an error. You might just need to refresh it. Error in $A.getCallback() [Event fired] Callback failed: serviceComponent://ui.interaction.runtime.components.controllers.FlowRuntimeController/ACTION$runInterview Failing descriptor: {markup://flowruntime:flowRuntimeV1}"

1 comment

Shubha Singh (IBM)
Jan 27, 2021, 3:48 PM
I have setup the Community as per the PDF provided in the Useful Links section of this Community.

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Salesforce Surveys

Salesforce Survey was introduced in the Spring 18 release. The group is for anyone who is using Salesforce Survey or wants to. In the Summer 19 release, Salesforce removed the creator license and now allows any authorized user to create as many surveys as needed. But you have to pay for Survey Responses after the first free 300. This limit is per org for the length of your contract. Unlimited "assessment" surveys are still included for free with Health Cloud. For others, response packs list for $300 for 1,000 responses. Contact your AE for details. In the Summer 20 release, Salesforce introduced a new package called Salesforce Feedback Management. The new product added the ability to map survey responses to other salesforce records, to merge data from existing salesforce records into survey questions, and overlaid all of this with customer lifecycle management and a heavy dose of Einstein. The product price is now $46,000 per org per month for unlimited responses.