FavoriteJon Zucker (Gigamon) posted in * Experience Cloud *Dec 18, 2020, 4:15 PMhi there .... is anyone calculating the average time to first answer on a forum post? This is a very powerful metric that I've measured in prior communities that I've run. Thanks! Jon6 commentsLoad more comments...Laurent Kubaski (salesforce)Jan 4, 2021, 9:01 AMRelease notes: https://releasenotes.docs.salesforce.com/en-us/spring21/release-notes/rn_experiences_question_response_time_reports.htm?edition=&impact=Add a commentWrite a comment...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Laurent Kubaski (salesforce)Jan 4, 2021, 9:01 AMRelease notes: https://releasenotes.docs.salesforce.com/en-us/spring21/release-notes/rn_experiences_question_response_time_reports.htm?edition=&impact=