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Hi y'all!  Apologies if this is the wrong place to post but I'm having difficulty with setting up a sensitive data rule for hiding 10 digit account numbers for live chat.

 

It seems like when I set up a pattern for a rule, for example: account number: ^\d{10}$, with the option to replace it by "**********", and I try the pattern by typing in "Hi, my account number is 1234567890.  Please help me", the pattern does not get applied. It will still show: "Hi, my account number is 1234567890.  Please help me". But when I type in only the numeric pattern: 1234567890, it works.

 

How can I ensure the rule gets applied no matter what someone would type in before or after? 

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