Hello,
I'm wondering if its possible to update content on an email marketing campaign that has already been deployed.
Specifically, I would like to extend a promo's expiry date in the copy. Our company has already deployed the email, but I'm wondering if I update the content in Pardot, will it automatically update the already sent mass email? Or do I have no choice but to resend another mass email.
Thanks
Hi @Kamil lotia it depends whether you are sending this campaign as a list email or through Engagement Studio.
List email: no, once it is sent, it cannot be changed once it is delivered to the recipient's inbox.
Engagement studio: you can edit the email templates that the program is using, and those changes will be reflected immediately. Any prospects that get to that email step later on will receive the updated email copy (previous prospects will still have the previous copy sitting in their inbox).
Hope that helps.
