Hi - I am trying to add and edit subscribers of a dashboard - I can add all the names but then when I save I get the message "subscription unsuccessful - We couldn't set up your subscription. Try subscribing again. If you still can't subscribe, ask your Salesforce admin for help.'
I am the SF admin?! I have managed this successfully before with no problems, so I am not sure what I can do? please can anyone help??
1 comment
Try this :
For user who have “subscribe to Reports”, but unable to subscribe
1. Enable report notifications for all users in the org
2. Enable in-app notifications for the org
3. Grant user “Schedule reports” permission
4. If the above fails, grant user “View setup and Configuration” permission
